Privacy Policy

Privacy Policy

Luxury Embroidery

At Luxury Embroidery, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or shop with us. This policy applies only to our online activities within the United Arab Emirates (UAE).

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

We collect information to process orders and enhance your experience. This may include:

  • Personal Information: Name, email address, phone number, shipping/billing address
  • Order Details: Items purchased, payment method, shipping preferences
  • Technical Information: IP address, browser type, device info (collected via cookies and analytics tools)

How We Use Your Information

  • Process and deliver your orders
  • Improve website functionality and user experience
  • Communicate with you (order updates, support, promotions)
  • Detect and prevent fraud or suspicious activity
  • Send newsletters and promotional offers (if you subscribe)

Advertising Partners

We may use marketing tools such as:

  • Google
  • Facebook / Instagram
  • Snapchat
  • TikTok

These platforms may use cookies, pixels, or tracking technologies to serve personalized ads. Each platform follows its own privacy practices.

Cookies and Web Beacons

Our website uses cookies to save your preferences, improve load times, track website usage, and personalize your shopping experience. You can manage cookie settings through your browser.

Newsletter & Contact Forms

  • Contact Forms: Any information you submit is used only to respond to your queries.
  • Newsletters: You can opt-in to receive emails from us. You may unsubscribe anytime using the link in the email.

Data Protection Rights

If you are a UAE-based customer, you have the right to access your data, request correction or deletion, opt out of promotional emails, and withdraw consent at any time. To request any of the above, please email us at luxuryembroidery@gmail.com

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it immediately.

Security Measures

We implement industry-standard security practices to protect your data, including encrypted transactions and secure servers.

Third-Party Privacy

Our Privacy Policy does not cover third-party websites or platforms. Please review their policies before interacting.

Contact Information

If you have questions about this policy or your personal data, contact us at:

📧 Email: luxuryembroidery@gmail.com
📍 Return Address: M46, SPC Free Zone, Sharjah, United Arab Emirates